The Wave IP Business Communications System is a comprehensive IP business phone system family designed for enterprises of all sizes. Cost-sensitive small- to medium-sized businesses, and larger distributed organizations seeking to reduce overhead associated with managing business communications can easily transform their legacy telephony infrastructure into an application-rich, next-generation VoIP solution by deploying Wave IP. As a fully integrated solution, Wave IP offers customers ultimate flexibility and features unified communications, contact center, call recording, reporting, networking, management, custom call routing applications and IVR in a single system.

Given the breadth of capabilities, Wave IP enables businesses to consolidate and cut communications expenditures, while also offering unprecedented connectivity to its employees and professional customer service to its customers. The bottom line is return on investment, which Wave IP customers realize very quickly

The Wave IP system offers unprecedented functionality and simplicity for an enterprise IP phone system. Release 2.0 (currently in Beta and due for general release in mid August) offers a number of high-value new capabilities which will be available through a simple FREE software upgrade for those customers on subscription. Additionally with the 2.0 release Vertical is introducing Fax Manager (integrated fax server) and Voice Server 2.0 (integrated vXML IVR platform) which now offers both automated inbound and outbound applications.

Among the notable Wave 2.0 enhancements:

• Mobile Extension : Use any device on any network as a PBX Extension
• ViewPoint Phone : Integrated Softphone in ViewPoint
  • No additional license required if used as a secondary phone
• Instant Messaging - Integrated, Secure and Private
  • Built into ViewPoint / Integrated With Wave - No additional hardware
  • User-to-user, Multi User Chat, Broadcast IM - even across WaveNet sites
  • Online/Offline Messaging, Presence & Type indicator
  • Track, Audit & Report IM activity
• Tight Microsoft Exchange Integration : Bi-Directional Synchronization with Microsoft Exchange
  • Voice Main Message
  • Contacts
• ViewPoint Shared Folders
  • Share Call Monitor, Contacts, Voice Mail & Call Logs in ViewPoint
• Cascading Voice Mail - Rules Based Distribution Of Voice Mail Notification
• All Calls Tab in ViewPoint - Single tab view for all Queue Calls

• Support for new Edge 5000 IP Phones (3 models)
• Support for RFC2833 DTMF transport
• Support for Multiple Trunks (SCPs) to Same Target
• Enhanced Security
  • Authenticate SIP Phones - Registrations, Invites, Re-Invites & Bye
  • Support Registered / Authenticated Wave-Wave SIP Trunks

• New High End VAM - Dual core w/ 2+ GB RAM
• Support 500 users
• 100 Simultaneous Call Recording
• 8 Channel Music-on-hold
• Enhanced Back-up / Restore
• Boot time : < 5 min
  • Basic telephony services (make receive calls) < 3 Min
• WaveNet and ViewPoint performance improvements

• Account Code Enhancements - Account Code Info In CDR
• TUI Based Administration of Auto Attendant
• International language support on Digital Phones
• Simplification of Emergency Number setup - EU and North America
• BRI Station side support (For EU)
• API Enhancements

• Wave IP Brochure
• ViewPoint
• Wave IP Business Intelligence
• Wave IP 500 Product Sheet
• Wave IP 2500 Product Sheet
• Wave Call Classifier Product Sheet
• Wave Contact Center Product Sheet
• Wave IP Call Recording Product Sheet
• Wave VoiceServer Product Sheet
• WaveNet Product Sheet
• Edge 5000 Product Sheet
• Edge 700 Product Sheet
• DECT Phone Product Sheet