Ideacom® of the Gulf Coast
 
mbxip logo

MBX IP is Vertical's newest addition to its next-generation telephony platform line-up, providing a migration friendly pathway for existing MP-5000, FX-II and XTS IP systems, supporting traditional endpoints, IP endpoints and SIP trunking - all with a single system that is scalable to meet the demands of multi-site SMB customers. MBX IP will support existing XTS IP, FX/MP, and SBX IP endpoints, including the new Edge 8000 phones, as well as, having a compatible feature set. Deploy VoIP immediately or migrate at your own pace.

 

Intelligent

 

Work smarter. Work faster.

mbxip

More than a phone system, the Vertical® MBX IP™ can improve operations, intra-company communications, and processes. When you communicate more intelligently, you impact your bottom line. MBX IP provides a scalable solution for business that require up to 250 users. Because the MBX IP system is a converged telephony system, business can choose a mix of digital, analog, cordless, or IP telephones to meet their requirements. The MBX IP system provides hundreds of standard features that allow the system to adapt to your business requirements.

  • Unified Messaging allows you to receive your voice mail as a .wav file attachment via e-mail.
  • Mobile extension allows incoming calls (on T1/PRI or SIP trunks) to ring your cell phone when you are out of the office. Never miss a call again while you are out of the office!
  • One-touch call recording for more accurate customer orders, compliance & training
  • Call Screening allows you to have listen to callers that have been routed into your voice mail so you can decide if you need to speak with them or not. Maximize your workday by focusing on important calls.
  • DTEC phones
  • Roaming mobility with either DECT cordless or Nomad IP™ wireless telephone offerings
  • Take advantage of VoIP technology:
    • IP Telephone support, choose from desktop or soft IP phones that can support teleworker applications or small branch office applications.
    • IP Networking support, connect multiple locations (up to 72) together via an IP network to facilitate seamless communications between locations. Have a small branch office? The MBX IP networks with the SBX IP system!
    • SIP Trunk support, realize immediate cost savings to your business by integrating SIP phone lines that can provide cost savings over traditional analog or digital phone lines!
    • As a converged system you can add VoIP at the time of installation or at a later date. This provides piece of mind knowing that your business is ready for the future, today!
  • Hot desking allows a digital phone to be a shared resource
  • Detailed reporting integrates with accounting and other management applications
  • One touch feature button access for easy and intuitive feature operation. MBX IP provides softkeys with intuitive navigation via the LCD of a telephone.

 

(R)evolutionary

 

Enjoy the benefits of VoIP now, or evolve at your own pace.

With the Vertical® MBX IP™, you get support for traditional endpoints, IP endpoints, and SIP trunking in a single system. Which means you can deploy VoIP immediately or migrate at your own pace. Plus, the system can accommodate up to 250 users and up to 72 multiple sites, so you enjoy pay-as-you-grow scalability.

Edge 8000 24 button

Leverage your investment by delivering voice and data over a single IP circuit. Or deploy telecommuter options without the expense of moving to an all-VoIP system.

MBX IP can take advantage of T1 or PRI trunks to provide cost savings and functionality traditional analog trunks don't offer.

All of which is ideal for a growing business, because who knows where tomorrow will take you.

 

Easy

 

Get up and running fast-and stay that way.

The Vertical® MBX IP™ integrates easily with existing networks, supporting a variety of phone types including digital, analog, IP phones, soft phones, and Wi-Fi phones for mobile users. Our pre-configured database templates make installation a breeze.

Edge 800 12 button

Add users or change settings simply by using a web browser! It's a flexible system that can be administered through digital phone, modem or LAN-even via remote connection.

It's easy to use, too. You empower employees to use its range of phone and voice mail features thanks to an easy navigation pad and LCD feature menus. Ultimately, the MBX IP lets you focus on running your business, not your telecom system.

 

Proven

 

Use the telecommunications system already used by thousands of businesses around the world.

The Vertical® MBX IP™ was developed in partnership with LG Electronic's worldwide leading telecommunications division, LG-Ericsson. With thousands of systems sold worldwide, this communications system has a proven track record. Now it's able to deliver enterprise class capabilities at a price businesses can afford. The MBX IP is a solution you can rely on call after call-day after day.

 

Responsive

 

Improve customer service through enterprise-class communications.

The Vertical® MBX IP™ lets you respond quickly to customers, vendors and partners, giving your organization the flexibility it needs to compete in an increasingly competitive marketplace.

  • Integrated voice mail/auto attendant for professional greetings
  • Robust voice mail functionality for users that allows voice mail messages to be received via email
  • Mobile extensions and linked stations
  • Automatic Call Distribution, including call center functionality, agent wrap up, and supervisor functions. Built in reports allow supervisors to monitor performance of agents and the call center!
  • With the optional ezPhone application, CTI integration with Microsoft® Outlook® is available
  • Multi-party conferencing for up to nine conference rooms
  • Multiple tenant groups allow you to partition groups by department. Great for Executive suite applications
  • VoIP (SIP) trunking reduces expenses and provides flexibility
  • Robust call routing capability enables live answer, auto attendant, or backup auto attendant coverage patterns as well as DID, ANI or CallerID routing!

Brochures