IDeACOM of the Gulf Coast, Inc. - Products


IDeACOM of the Gulf Coast, Inc. provides a selection of best-in class voice and network solutions. Our products are designed to provide seamless, reliable application platforms to enhance your business communications.

Our product lines include:

  • IP phone systems
  • Unified communications systems
  • Data networking products
  • Call center solutions
  • Video surveillance applications

Below are our three (3) PBX product offerings:

open touch

The next generation collaboration includes not only voice and video, but document and application sharing, virtual meetings and conferences, and all-inclusive applications and services. Collaborative conversation is a multi-device, multi-party and multimedia experience (Multi3). It is also driven by the massive growth of smartphones and tablets for businesses. This leads to rapid adoption of mobile cloud services and revolutionizes the way companies operate on a daily basis.  

Cloud computing and unified communications are two of the hottest topics in technology. OpenTouchâ„¢ Enterprise Cloud delivers Multi3 UC services and integrates them with other business processes and third-party applications, to create a more efficient and effective end-to-end business process with measurable improvements.


The Alcatel-Lucent OmniPCX Office L-Model is a pre-configured server that allows small and medium sized businesses (up to 230 users) to enjoy enterprise-class telephony features.  

Alcatel-Lucent OmniPCX is an integrated, modular, state-of-the-art communication server that supports advanced TDM and IP business-class telephony.  L-Model features include:

  • L-Model chassis with 9 card slots optimized for companies/campuses with up to 230 users
  • 200 IP users
  • 80 digital users
  • Choose from wide array of Alcatel-Lucent IP Touch, wireless and digital phones
  • Includes 2-port voice mail system
  • Automatic Call Distribution (ACD)
  • Soft phone and third-party XML applications
  • On-site and off-site mobility
  • IP networking


The Iwatsu Enterprise-CS SBE is a full featured IP telephone system with the Esnatech Office-Linx SBE unified communications system. Optimized for small business, Iwatsu Enterprise-CS SBE will grow to accommodate up to 1024 users.  

This Iwatsu Enterprise-CS SBE system includes a full-featured IP-PBX with unified communications. Consisting of an Iwatsu Enterprise-CS platform fully equipped for VoIP and the Esnatech Office-Linx SBE unfied communications system, the Iwatsu Enterprise-CS SBE delivers reliable IP voice processing, full featured automated attendant and feature rich unified communications in a highly affordable package.

This product includes:

  • Iwatsu Enterprise-CS IP Media Centre
  • Supports 96 ports with optional expansion to 1024 ports
  • 4-port Esnatech Office-LinX SBE unified communications system enabled for 25 UC clients and 75 mailboxes with optional growth to 150 UC clients and 1000 mailboxes
  • UC client supports unified messaging, screen pops, contact dialing and mobile phone integration
  • Optional upgrades for automatic call distribution (ACD), speech recognition and more


(251) 626-1313